How it all works

THE POPUP WIFI PROCESS

Managed event internet delivered to your door in five easy steps

The most common question we get is “how does it all work?”. Since 2014, we’ve been building managed event internet solution that anyone can operate with our full phone support, 24/7. The process is super straightforward. First, you need to request a quote using our online Quote Builder or by booking a call with our expert Solutions team. We’ll run through our due diligence processes to understand the cellular performance on all carriers at your event location using powerful data we get direct from Ookla. We’ll create and send your custom quote by the following business day. Once you’ve placed your order, pay your invoice and our techs will pre-configure your network for your event needs – and voila! Your PopUp WiFi delivery will be delivered to your door (or sent to your nearest UPS store for collection if that makes more sense). Then all you need to do is set it up 4’-10’ off the ground and add AC power, then you’re ready. Once that final curtain falls, all you need to do is put it back in the box it came in, attach the included shipping labels and get it to your nearest UPS. Job done!

Let us step you through it...

1. Get a quote online.

Use our online Quote Builder to input details about your event, such as location, dates, internet use and number of attendees. The quote builder will consider a few key elements of your event to make sure you get the best managed internet solution, whether it’s just one of our products or a mix-and-match combo. You can check out the difference between our models in our handy product comparison chart. We’ll do some due diligence using the info you’ve provided, then we’ll send your quote straight to your inbox.

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...or talk to a tech.

If your event has complex internet needs or its location is in a rural area, our team may reach out to you to make sure we give you the best event network solution possible. If you’d like to speak to a team member at any time throughout the quoting process you can book a call with a member of our experienced Solutions team. You can check out the difference between the models in our range in our handy product comparison chart.

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2. We ship to you.

We’ll courier your PopUp WiFi unit right to your door, delivered to you two days before the day before your event, pre-configured and ready to go. Once your managed internet solution is booked in, we’ll configure your PopUp WiFi equipment specifically to meet your production and network needs. Choose your network names and passwords and make your WiFi your own.

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3. You Plug‘n’Play.

Get your speakers and guests checked in quickly with priority connection for staff devices. If want to give your guests internet access as they arrive, you can add a second login to your WiFi. This configuration gives staff first access to bandwidth and the guests can access the remaining, meaning you can get the important things done first. And of course, you can keep any eye on your network in real-time on your Slipstream dashboard.

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4. Follow your progress with Slipstream; your live insights dashboard.

Log into Slipstream to stay up to date with information about your network, straight to your production devices. Slipstream gives your team real-time insights into data usage, connected devices, network names and passwords and you can event download your shipping labels if you need. Find out more about Slipstream here.

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5. Return your gear.

Once your event has been a roaring success, put your units back in the boxes they arrived in, attach the included shipping label (or download them from Slipstream) and drop your unit off to your nearest UPS store. And “voila!” Job done! Time to bask in the after show glow. Units are due back to UPS the next business day after your event ends. Remember – return your gear on time or standard rental fees apply.

Ready to get a quote?

Use our online Quote Builder to create a quote to fit your event network needs. Your quote will be sent straight to your inbox, unless we need to check any details with a short phone call. Accept the quote by clicking the “Accept” button at the top of your quote. We’ll send you an invoice and a booking form to collect your delivery and network configuration preferences, and we’ll be all set!

Producer Feedback

“Thanks again for the super easy booking process and fantastic customer service.”
Caitlin Row

Events Officer,
Logan City Council